USE FOR Printer model:
For canon BJ-5/10ex/10e/20/100/200/200e/200ex/230/240
For canon BJC-100/110/200/210/210SP/230/240/250/250SP/255/255SP/265SP/1000/1000SP
For canon APPLE STYLEWRITE I/II/1200/1500
For canon FAX190/200/200H/220
Customer Ask Question :
The printer is showing "Low ink level"/ "Empty" /“Red X” / "!"(yellow Exclamation mark), what to do?
It's Normal condition for all re-manufactured ink cartridges that show such information. When you see such information, please Ignore it and Click "OK" or "Close" to continue to print.
For some printer, you can also Press and Hold on the STOP / RESET BUTTON (red inverted triangle button) for 5-10 seconds, the message window will disappear.
If this method can not solve the problem, try chip cleaning as shown in Question 2
Question 2 Printer showing "failure / damaged / error / problem...", what to do?
Step 1: Remove the ink cartridge and re-install. If issue still exist, go ahead the setp 2.
Step 2: Turn off the printer, unplug the printer, remove the ink cartridge, wait for a while,
then re-install the ink cartridge and restart the printer.If issue still exist, go ahead the setp 3.
Step 3: Chip cleaning (contact points cleaning)
Clean the ink cartridge chip with eraser, then re-install, see if it will work.(Picture 1)
Clean the ink cartridge chip with an alcohol cotton swab, after 1 minutes, then re-install, see if it will work.(Picture 2 .Picture 3)
If all the methods above can not solve your problem, thanks contact us for solution